Bujjuko Hospital, a mid-sized community hospital in Wakiso District, had been operating with partially computerized systems that didn’t talk to each other. Their pharmacy used one system, records were partly on paper, and financial tracking was done in spreadsheets. This fragmentation caused inefficiencies and data inconsistencies. In mid-2023, Bujjuko Hospital deployed Clinic Plus to unify their operations:
- Unified Platform: Clinic Plus replaced multiple disparate tools with one integrated platform. Now, when a patient is seen by a doctor, their prescription flows directly to the pharmacy module and their lab requests pop up in the lab module. This integration eliminated duplicate data entry and drastically reduced transcription errors (no more manual re-entering information from one system to another).
- Faster Service Delivery: With everything electronic, Bujjuko Hospital’s departments communicate in real-time. Lab results are entered and immediately available to doctors; billing is automatic once services are rendered. The hospital estimates that the turnaround time for a typical patient visit dropped by 40% – what used to take hours (from check-in to checkout) now is often completed in well under an hour for uncomplicated cases.
- Financial Oversight & Growth: The hospital administration can now monitor financial health with a few clicks. They especially appreciated the Expenditure Tracking – for the first time, they compiled all costs (medications, supplies, salaries) against income easily. This helped identify areas to cut costs and improve budgeting. Within a few months, the hospital saw a 15% improvement in cost savings, simply by identifying wastage and ensuring charges for all services were captured.
- Scalability for the Future: With Clinic Plus supporting multi-branch operations, Bujjuko Hospital’s management is confident about opening a new outpatient satellite clinic. They know Clinic Plus will allow them to oversee multiple facilities centrally, maintaining consistent records and standards across all locations as they grow.
