FREQUENTLY ASKED QUESTIONS
Answer all of your questions
General FAQs
Clinic Plus is an all-in-one clinic and hospital management software designed to streamline healthcare operations in Uganda and beyond. It integrates patient records, appointments, billing, pharmacy, lab, and more into a single, user-friendly platform.
Yes! Clinic Plus is a cloud-based system, meaning you can securely access it from any device (computer, tablet, or phone) with an internet connection.
Clinic Plus is ideal for small clinics, large hospitals, multi-branch healthcare networks, and specialized clinics like dental or diagnostic centers.
It reduces paperwork and errors with digital records, speeds up patient check-ins and billing, improves inter-department communication, and provides real-time reports for better decision-making.
Features & Functionality
Clinic Plus includes patient management (EMR), appointment scheduling with SMS/WhatsApp reminders, pharmacy and inventory management, a lab module for test tracking, finance and billing with mobile money support, and staff management tools.
Yes, it integrates with MTN Mobile Money, Airtel Money, and other local payment methods for seamless transactions.
Yes, doctors can electronically order lab tests, and results are instantly available, while pharmacists receive digital prescriptions directly in the system.
Clinic Plus is primarily cloud-based, but offline support solutions are available for areas with unstable internet connectivity.
Pricing & Plans
Pricing varies with flexible plans: an Essential Plan for small clinics, a Professional Plan for medium hospitals, and an Enterprise Plan for large or multi-branch facilities—contact us for a customized quote.
Yes, you can request a free demo to explore Clinic Plus before making a purchase decision.
Security & Support
Yes, Clinic Plus uses enterprise-grade encryption and adheres to international healthcare IT security standards to protect sensitive data.
We provide local support from our Kampala-based team, including on-site and remote training, plus assistance via phone, WhatsApp, and email.
We release regular updates with new features, security enhancements, and bug fixes at no additional cost to users.
Implementation & Training
Deployment typically takes days to weeks, depending on the clinic’s size and complexity.
Yes, we offer tailored training sessions to ensure staff can use Clinic Plus effectively from day one.
Miscellaneous
Our Enterprise Plan supports custom integrations with other hospital systems or medical devices.
Yes, Clinic Plus is designed for both urban and rural settings, with features optimized for low-resource environments.
Visit our Case Studies section or request a live demo to see real-world implementations.
